What should I do if the balloons are not delivered on time?

We closely monitor our courier service and make sure that all orders are delivered on time. However, we do not exclude situations where unforeseen circumstances may occur and the courier may be delayed for certain reasons for your order. In this case, we solve the issue on an individual basis: if it is possible to change the time, we deliver the order later. If your event has already started and there is no way to receive an order or it does not make sense, then we will cancel the order and fully compensate you for the cost of this order.

Similar questions

How do I order balloon delivery?

In order to place an order, you just need to contact our professional operators in any way convenient for you. The operator will help you make a choice, advise and prompt you, and will also answer all your questions.

How much does balloon delivery cost?

The cost of balloon delivery may depend on various factors, including the distance to the place of delivery, the volume of the order, as well as the specifics of the service (standard or express delivery).

What time of day is delivery possible?

The standard delivery time is from 9:00 a.m. to 21:00 p.m.

Is it possible to order delivery at a certain hour?

Given the long distances and the dependence of drivers on road and weather conditions, we accept orders with a time slot of at least 1 hour.

What are the delivery restrictions?

We would like to draw your attention to the fact that free delivery of balloons is not possible to all locations.

Is it possible to change the delivery address after placing an order?

Please note that in some cases, changing the address may entail additional costs or a delay in delivery.

Is there an express delivery service?

If technically possible, our couriers are able to carry out express delivery in Dubai for an additional fee within 2 hours from the moment of placing the order.

What should I do to ensure that my order is successfully delivered?

The successful completion of your order depends on the most complete and accurate information provided by you.

Is it possible to order delivery on a specific date?

Yes, of course. You can place an order in advance by specifying the date and time of delivery you are interested in

Is it possible to order delivery on weekends or holidays?

Balloon delivery is carried out around the clock, orders are accepted from 8 to 20 o'clock every day.

How long does it take to deliver balloons to different emirates?

The estimated delivery time is from 1 to 3 hours.

Do you deliver balloons to the hospital?

Yes, we can deliver balloons to the hospital if it is stipulated by the policy of the institution

What is your delivery policy?

Most items must be ordered 24-48 hours in advance

Still have questions?

We are ready to advise!