How do I change the delivery date or time after placing an order?

If for any reason you are forced to change the date or time of delivery, then you should inform our operators as soon as possible. Please note that changing the time slot may also result in a change in the shipping cost. Also, in case of high workload of couriers at certain hours, the operator may refuse to postpone delivery at this time.

Similar questions

How do I place an order through the website?

To place an order on our website, it is enough to add the selected product to the cart by clicking the "Add to cart" button.

How do I place an order from another country?

Placing an order from another country does not differ from placing an order within your country.

Is it possible to track my order in real time?

Unfortunately, such a service is not technically available at the moment.

How can I find out that the order has been delivered?

If you would like to receive a notification of the delivery of the order, then please inform our manager when placing the order.

Can I order delivery to another city?

We are located in Dubai, but we also deliver orders to other emirates of the UAE.

Can I order a delivery if I don't know the recipient's address?

In this case, you need to leave the recipient's phone number

Is it possible to change the composition of the order after its confirmation?

We provide the opportunity to make changes to the order

How much do I need to place an order in advance?

If you already know in a month that you will need balloons on a particular day, you can leave an order today, and in a few days we will simply confirm your reservation and deliver the balloons on time.

What is the minimum delivery time after placing an order?

The time intervals and minimum delivery time are reflected on the delivery terms page.

What is the minimum order amount for free shipping?

At the moment, there is a minimum threshold for free delivery in Dubai, which is 10,000 AED.

Are there any restrictions on the minimum order amount?

Please note that in order to place a delivery order, the total cost of the order must exceed 150 AED.

Can I pick up the order myself?

Yes, of course. When placing an order, specify the date and time of your visit

What information do I need to provide to order balloons?

When placing an order, we need to know the customer's first and last name, contact number, place, date and time of delivery.

What kind of balloons can I order at hotels? Are there any restrictions?

Some hotels may have restrictions on the size and weight of balloons, as well as on their number. In most cases, there are no restrictions.

Do you sell inflated balloons?

No, now we sell and delivery

What kind of balloon gift packages do you have?

We can pack balloon compositions in a special gift box.

Still have questions?

We are ready to advise!